Reference

Legal Terms That Cover Your Account

This page holds the terms behind your abc335 account, from the moment you top up with bKash, Nagad or Rocket to the day you ask us to shut the wallet.

Wallet recordsEligibility by regionTerms of usePolicy updates
abc335 Legal Terms That Cover Your Account
DATA HANDLING

How We Handle Your Account Data

Account data stays on a need-to-know basis. Sign-in runs on a one-time code sent to your phone, so a password alone will not open the wallet. A session you do not recognise can be ended from the device list in your profile, and payment and game records are held only for the stretch the terms require. Cookies are split by purpose: the ones that keep you logged in, and the ones that show us which lobby sections load slowly on mobile data.

Login and one-time code Every sign-in asks for a code sent to your registered number. If a code arrives when you are not logging in, change your password and end that device session from the list in your profile.
Payment record keeping bKash, Nagad and Rocket references are stored against your wallet history so a disputed deposit can be traced. We hold them for the period the terms set, then remove them.
Cookies and lobby use Essential cookies keep your session open. Analytics cookies tell us which lobby sections are slow on mobile data, and you can decline those without losing access to your account.
Changes and corrections Write from the registered email to correct a name, request a copy of your data or ask for deletion. We confirm identity against the account before anything changes and reply with what was done.
POLICY CONTACT

Reaching Us About Policy Matters

A policy question should reach a person, not vanish into a form. If you need an account detail changed, want a wallet record explained, or think a clause was applied to you wrongly, write from the email on your profile so we can match the request to the account. Raise it inside the app and attach the bKash, Nagad or Rocket reference where money is involved, since that shortens the check. Anything that touches a live account is logged with a reference number you can quote when you follow up.

Team online

Registered email channel

Write from the address on your profile so we can verify you without extra steps. Clause questions, correction requests and account closure all run through this channel and are logged.

Help entry in the app

Open the app, head to the help entry and pick the policy topic that fits. Attach your wallet reference if the question involves a bKash, Nagad or Rocket payment so we can trace it.

Wallet record requests

If you want a copy of the payment records tied to your account, ask from the registered email and name the period you need. We match it against our ledger before anything is sent out.

Questions About Our Legal Terms

These are the points our support desk answers most often on terms, eligibility and data. Each answer names the part of the account it affects, so you can go straight to the clause that matters to you. If your case is not covered, send the question from your registered email and we will put the reply in writing.

Yes. Ticking the box at registration records your acceptance of the terms as they stand that day. If we later change a clause that affects you, we tell you before it takes effect.

Access depends on your local law and eligible regions. If a market is restricted we do not open accounts there, and the registration check decides that rather than the page you are reading.

We close the wallet and stop marketing contact. Payment and game records stay for the stretch the terms require, then are removed. You can ask for a copy before closure from your registered email.

Send the bKash, Nagad or Rocket transaction reference from your registered email, the same day if you can. We match it against our ledger and correct the balance once it is confirmed.

Write to our support desk from the account email and mark it as a policy question. Serious complaints go to the team that handles terms, and you get a written reply with a reference number.

No. The app and the browser lobby run on one account and one set of terms. What changes is only how you reach the help entry, which sits inside the app menu on Android.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.